Survey administration and governance
Background
The Universal Student Rating of Instruction (USRI) questionnaire, the guidelines for administration of USRI, and the reporting of USRI data were approved by General Faculties Council at the University of Calgary in 1997. The USRI system was subsequently launched in the Fall term of 1998. The USRI at that time was a 12-item Likert-scale questionnaire developed to gather student feedback at the end of a course, and serve as one facet in understanding teaching quality at the University of Calgary. The guidelines that govern the USRI administration including expectations, form of the instrument, reporting, access to USRI data, guidelines for instructors, other use of the data, and archiving of USRI have not been modified since 1998.
Technology Refresh
The technology refresh project replaced Class Climate with Explorance Blue. This project migrated the existing USRI questionnaire and faculty forms to a new platform over 2023-24 in a phased approach.
The technology refresh helps improve student and staff experience with course feedback, allowing for more flexible survey design and customization, digitizing feedback collection, streamlining business processes, reducing our environmental impact, and giving UCalgary course instructors access to a question bank developed by Canadian teaching and learning experts.
The USRI Technology Steering Committee:
- Provides strategic direction for the implementation of a new technology platform.
- Consults with CFIWG as needed to meet actions of recommendation report and to coordinate communications around the technology change
- Oversees the work of the USRI Technology Working Group
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Wendy Benoit (Chair)
interim Vice Provost, Teaching and Learning
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Adnan Ahmed
Director, Office of Institutional Analysis (OIA)
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Dawn Johnston
Associate Dean, Teaching, Learning and Student Engagement, Faculty of Arts
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Derritt Mason
Acting Senior Director, Taylor Institute for Teaching and Learning
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Ken Lane
Director, IT Solutions and Service Delivery
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Isha Thompson
Senior Manager, Communications and Programming, Taylor Institute for Teaching and Learning
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Laura Forbes (Co-Chair)
Project Manager, IT
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Scott Radford
Associate Dean, Teaching and Learning, Haskayne School of Business
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D’Arcy Norman
Associate Director, Taylor Institute for Teaching and Learning
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Trevor Poffenroth
Chief Information Officer, Information Technologies
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Vanessa Wood
Deputy Registrar
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Robin Arseneault
Teaching and Learning Project Coordinator
Course Feedback Implementation Working Group (CFIWG)
The Course Feedback Implementation Working Group (CFIWG), part of the General Faculties Council's Teaching and Learning Committee, will guide and develop priorities and timelines for implementing the recommendations in the USRI Recommendation Report.
How We Got Here

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Wendy Benoit (Chair)
Administrative Co-Chair
interim Vice Provost, Teaching and Learning (ex officio) -
Nicole Wyatt
Academic Co-Chair
Faculty of Arts -
Brianne Burkinshaw
Academic staff representative
Faculty of Science -
Sandra Amin
Student representative
SU Vice President Academic -
Adrian Alcantara
Student representative
SU Vice President Student Life -
Jackie Lambert
Office of Institutional Analysis representative
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Fouzia Usman
Taylor Institute for Teaching and Learning representative
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Aruna Srivastava
Office of Equity, Diversity, and Inclusion representative
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To be confirmed
Office of Indigenous Engagement representative
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Justine Wheeler
TUCFA representative
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Nelson Wong
Academic representative
Faculty of Science -
Arti Modgill
Academic representative
Faculty of Arts