Survey administration and governance

Background

The Universal Student Rating of Instruction (USRI) questionnaire, the guidelines for administration of USRI, and the reporting of USRI data were approved by General Faculties Council at the University of Calgary in 1997. The USRI system was subsequently launched in the Fall term of 1998. The USRI at that time was a 12-item Likert-scale questionnaire developed to gather student feedback at the end of a course, and serve as one facet in understanding teaching quality at the University of Calgary. The guidelines that govern the USRI administration including expectations, form of the instrument, reporting, access to USRI data, guidelines for instructors, other use of the data, and archiving of USRI have not been modified since 1998.


Technology Refresh

The technology refresh project replaced Class Climate with Explorance Blue. This project migrated the existing USRI questionnaire and faculty forms to a new platform over 2023-24 in a phased approach.  

The technology refresh helps improve student and staff experience with course feedback, allowing for more flexible survey design and customization, digitizing feedback collection, streamlining business processes, reducing our environmental impact, and giving UCalgary course instructors access to a question bank developed by Canadian teaching and learning experts.

The USRI Technology Steering Committee:

  • Provides strategic direction for the implementation of a new technology platform.
  • Consults with CFIWG as needed to meet actions of recommendation report and to coordinate communications around the technology change
  • Oversees the work of the USRI Technology Working Group
  1. Wendy Benoit (Chair)

    interim Vice Provost, Teaching and Learning

  2. Adnan Ahmed

    Director, Office of Institutional Analysis (OIA)

  3. Dawn Johnston

    Associate Dean, Teaching, Learning and Student Engagement, Faculty of Arts

  4. Derritt Mason

    Acting Senior Director, Taylor Institute for Teaching and Learning

  5. Ken Lane

    Director, IT Solutions and Service Delivery

  6. Isha Thompson

    Senior Manager, Communications and Programming, Taylor Institute for Teaching and Learning

  7. Laura Forbes (Co-Chair)

    Project Manager, IT

  8. Scott Radford

    Associate Dean, Teaching and Learning, Haskayne School of Business

  9. D’Arcy Norman

    Associate Director, Taylor Institute for Teaching and Learning

  10. Trevor Poffenroth

    Chief Information Officer, Information Technologies

  11. Vanessa Wood

    Deputy Registrar

  12. Robin Arseneault

    Teaching and Learning Project Coordinator


Course Feedback Implementation Working Group (CFIWG)

The Course Feedback Implementation Working Group (CFIWG), part of the General Faculties Council's Teaching and Learning Committee, will guide and develop priorities and timelines for implementing the recommendations in the USRI Recommendation Report.

How We Got Here

Infographic of work to date
  1. Wendy Benoit (Chair)

    Administrative Co-Chair
    interim Vice Provost, Teaching and Learning (ex officio)

  2. Nicole Wyatt

    Academic Co-Chair
    Faculty of Arts

  3. Brianne Burkinshaw

    Academic staff representative
    Faculty of Science

  4. Sandra Amin

    Student representative
    SU Vice President Academic

  5. Adrian Alcantara

    Student representative
    SU Vice President Student Life

  6. Jackie Lambert

    Office of Institutional Analysis representative

  7. Fouzia Usman

    Taylor Institute for Teaching and Learning representative

  8. Aruna Srivastava

    Office of Equity, Diversity, and Inclusion representative

  9. To be confirmed

    Office of Indigenous Engagement representative 

  10. Justine Wheeler

    TUCFA representative 

  11. Nelson Wong

    Academic representative
    Faculty of Science

  12. Arti Modgill

    Academic representative
    Faculty of Arts